Hostelworld transforms hospitality by becoming a travel companion | Adobe Experience Cloud

When Hostelworld thinks about mixing product and marketing into the customer experience, it focuses on customers for guidance. The company wants to be more than a booking engine, so it needed to allow data to drive decisions.

Discover the insights you can gain from Adobe Analytics at https://adobe.ly/2Bf8qM2.

Hostelworld’s customers want to experience the world and meet people, so it needed to become more of a travel companion to help in those efforts. To be there throughout the journey, the company has to understand that journey. So it relies on Adobe Analytics to help understand the digital touchpoints that customers experience. With the help of Adobe’s analytics and marketing integrated solutions, Hostelworld improves engagement before, during, and after a stay, elevating its customers from travelers to world ambassadors.

Visit the Hostelworld website at https://www.hostelworld.com/.
Journey through the Adobe Experience Cloud at https://adobe.ly/2BcPoG5.