Caesars Entertainment creates a more connected experience | Adobe Experience Cloud
Caesars has taken bold steps to infuse technology into the Las Vegas entertainment and gaming experience. What used to require person-to-person contact can now be served on the go.
Find out how your hospitality brand can optimize the digital experience at https://adobe.ly/2BjzwEk. The hospitality experience used to require staffed customer service teams to help guests answer questions like “How long is the line?”, “Where can I go to see a show?”, and “What can I buy?”
Now Caesars Entertainment is changing the game by infusing digital experiences into that service. “We want to be there when people are thinking about Vegas,” Chief Experience Office Michael Marino explains.
They have mapped different customer journeys and can now easily deliver the digital experiences their guests demand using Adobe Experience Cloud. Get your guests excited and stay ahead of their needs with Experience Cloud. See more use cases at https://adobe.ly/2ABkdrb. Visit the Caesars website at https://www.caesars.com/.
Find out how your hospitality brand can optimize the digital experience at https://adobe.ly/2BjzwEk. The hospitality experience used to require staffed customer service teams to help guests answer questions like “How long is the line?”, “Where can I go to see a show?”, and “What can I buy?”
Now Caesars Entertainment is changing the game by infusing digital experiences into that service. “We want to be there when people are thinking about Vegas,” Chief Experience Office Michael Marino explains.
They have mapped different customer journeys and can now easily deliver the digital experiences their guests demand using Adobe Experience Cloud. Get your guests excited and stay ahead of their needs with Experience Cloud. See more use cases at https://adobe.ly/2ABkdrb. Visit the Caesars website at https://www.caesars.com/.
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