Adobe Summit SNEAKS 2019 | #JourneyGenius
Enables marketers to explore the history and future predictions of customers' journeys, and make intervention plans for achieving a better outcome.
• Marketers are enabled to predict customers' next actions to foresee who might unsubscribe. Journey Genius then recommends that marketers send a retention offer before the predicted unsubscribe. In other cases, Customer experience representatives are enabled to predict which customers might experience bottlenecks and provide support ahead of time.
Subscribe: http://www.youtube.com/user/adobe
LET’S CONNECT
Facebook: http://facebook.com/adobe
Twitter: http://twitter.com/adobe
Instagram: http://www.instagram.com/adobe
• Marketers are enabled to predict customers' next actions to foresee who might unsubscribe. Journey Genius then recommends that marketers send a retention offer before the predicted unsubscribe. In other cases, Customer experience representatives are enabled to predict which customers might experience bottlenecks and provide support ahead of time.
Subscribe: http://www.youtube.com/user/adobe
LET’S CONNECT
Facebook: http://facebook.com/adobe
Twitter: http://twitter.com/adobe
Instagram: http://www.instagram.com/adobe
YORUMLAR